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Frequently Asked Questions
- What is Mozcom PayEasy?
- Where do I get the username and password required to login to the Mozcom PayEasy site?
- Are there additional charges that are incurred if I pay using PayEasy?
- I accidentally clicked the payment button several times. Will I get billed several times also?
- Why do I need to enter a code during registration?
- What Anti-Fraud measures are in place?
- Can I see a list of all my online transactions?
- What safety measures has been taken to ensure the security of my information? Who has access to my confidential information?
- Can I "undo" a payment should I change my mind?
- Can I share my account with somebody else?
- Can I make payments outside the Philippines?
- Will I receive an official receipt for my online purchases?
- As a PayEasy merchant, can I let my customer enter credit card or paypal information directly?
- I'm interested in accepting PayEasy online payments. How do I get started?
- As a merchant, I don't want the hassle of having to deal with credit card chargebacks. What are my options?
- What are the fees involved to be a merchant? Are there recurring/service fees?
- When or how often does PayEasy transfer funds to merchants?
- How does PayEasy transfer funds to merchants?
- Does PayEasy support any other currencies aside from Philippine Pesos?
- Does PayEasy require a deposit from merchants accepting credit cards and PayPal?
- Is there a minimum amount per transaction if a merchant uses PayEasy?
- To whom do I write if I need more information?